Terms and Conditions (T&C)
Any dispute or claim arising out of or in connection with this website shall be governed and construed in
accordance with the laws of Egypt.
Egypt is our country of domicile and the governing law is the local law.
We accept payments online using Visa and MasterCard credit/debit card in EGP.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
User is responsible for maintaining the confidentiality of his account.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the
requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections
in order to be updated about the changes on the website. Modifications will be effective on the day they
are posted.
About
El Alsson app was developed to facilitate services and enhance school-parents communication and provide parents with easy online options to:
- Check on their children performance, attendance and homework progress
- Have access to the school clinic and manage the health record of their children
- Purchase the School Uniform in a safe and easy way with a click of a button and hassle free (operated by EACO)
- Pay School Fees online with a click of a button using either Visa or MasterCard.
Privacy Policy
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared,
rented or leased to any third parties.
If you make a payment for our products or services on our website, the details you are asked to submit
will be provided directly to our payment provider via a secured connection.
Merchant will not pass any debit/credit card details to third parties.
Merchant takes appropriate steps to ensure data privacy and security including through various hardware
and software methodologies. However, El Alsson Mobile app cannot guarantee the security of any
information that is disclosed online.
The merchant is not responsible for the privacy policies of websites to which it links. If you provide any
information to such third parties different rules regarding the collection and use of your personal
information may apply. You should contact these entities directly if you have any questions about their
use of the information that they collect.
Delivery and shipping policy
Please keep the proof of delivery receipt signed/confirmed by the registered customer.
Customers will receive an email with confirmation of items and payment receipt
*Shipping fees (35 EGP) applies for orders to Cairo and Giza with a maximum weight of 2KG, after which additional charges will be applied (3LE per each additional Kilo)
*Returns and Exchanges are allowed within 14 days of delivery date. Customer to bear shipping fees for returns and/or exchanges unless the items being returned/exchanged are defective, or if the wrong product was sent by the merchant
El Alsson Mobile app will NOT deal or provide any services or products to any of OFAC (Office of
Foreign Assets Control) sanctions countries in accordance with the law of Egypt.
Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
Refund Policy
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days
depending on the issuing bank of the credit card.
Cancellation & Replacement Policy
The Merchant will bear the shipping fees and refund the amount paid only if:
The wrong product was sent by the merchant.
The product is defective.
The product was damaged in shipping.
Otherwise, the customer will bear the shipping fees. Customer must provide original receipt of item, delivered within 14 days only. Otherwise, cancellation or replacement will not be possible.
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card
Contact US
Website: www.alsson.com
Tel.: 202- 38270800
Email: uniform@alsson.com